Maintenance Support Packages
‘A’ Standard Contract is our basic contract that will give you a telephone help line to report your problem. A service Engineer will then call you back with advice and guidance Monday to Friday 9.00am to 5.00pm, but not bank or statutory holidays. You will receive one maintenance visit per annum. If the problem requires an on-site visit from the service engineer, this can be scheduled in to the work load depending on the urgency required
‘B’ Special Contract is our next level that will again give you a telephone help line to report your problem. A Service Engineer will then call you back with advice and guidance Monday to Friday 8.00am to Midnight, but not bank or statutory holidays. You will receive two maintenance visits per annum.If the problem requires an on-site visit from the service engineer, this can be scheduled in to the work load depending on the urgency required
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‘C’ Emergency Contract is our top level; again you will have a telephone help line to report your problem. A Service Engineer will then call you back with advice and guidance 24 hours a day, 7 days a week, but not bank or statutory holidays. You will receive two maintenance visits per annum. If the problem requires an on-site visit from the service engineer, this can be scheduled in to the work load depending on the urgency required
Our
contract customers benefit from:
Contact the Sales department on 0800 1 69 49 66 to arrange a meeting with one of our sales representatives